Job Introduction
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
About the Role
We are seeking an experienced Head of Estates to lead the Technical Solutions Department and ensure the optimal operation across 3 hospital sites, based at the Kent and Canterbury Hospital and also managing 2 ancillary sites; Royal Victoria Hospital, Folkestone and Buckland Hospital in Dover. This role is key in maintaining the delivery of critical clinical services by managing the estate, plant, and equipment efficiently, safely, and in compliance with statutory, mandatory, and HTM regulations.
You will lead a multidisciplinary team of managerial, technical, and administrative staff, ensuring high performance both individually and collectively. The role encompasses maintenance, compliance, projects, lifecycle planning, and performance management through KPIs, SLAs, and other key deliverables.
As the technical expert, you will provide strategic advice, propose and implement solutions, manage budgets, oversee procurement, and maintain extensive customer liaison with the Trust and clinical teams. You will also participate in the on-call rota, attending site outside normal hours as needed.
Key Responsibilities
Lead, manage, and develop a team delivering estate and technical services across multiple hospital sites.
Ensure compliance with statutory, mandatory, and HTM regulations, providing assurance to Directors and the Board.
Oversee maintenance, repairs, projects, and lifecycle planning for all estate assets.
Manage KPIs, SLAs, budgets, reporting, procurement, and helpdesk operations.
Provide expert technical advice and implement solutions for clinical and operational requirements.
Ensure Health & Safety compliance, effective CAFM and BMS systems operation, and adherence to all regulatory guidance including HTMs, HBNs, and building regulations.
Drive continuous improvement, operational efficiency, and a culture of excellent customer service within the department.
Participate in the on-call rota to support incidents, emergency planning, and contingency management.
About you
Essential Qualifications & Experience
Experience in a mechanical and electrical environment, preferably within healthcare, with at least 5 years in a management role.
Degree or equivalent in a relevant discipline, plus specialist knowledge through postgraduate or specialist courses.
Membership of a recognised Building Services institute.
Authorised to operate and manage electrical systems, medical gases, water systems, ventilation, boilers, and power generation.
Strong knowledge of HTMs, HBNs, healthcare guidance, building regulations, and project management, including asbestos, water management, and COSHH compliance.
Proven ability to manage budgets, staff performance, and complex technical projects.
Excellent communication, numeracy, and computer skills (CAD, BMS, CAFM, and reporting systems).
Full UK driving licence.
Desirable Skills
Strong problem-solving skills with mechanical and electrical aptitude.
Ability to work closely with clients, contractors, and staff in a complex environment.
Customer-focused with a professional, solution-oriented approach.
Why work with us?
- Generous annual leave allowance plus the opportunity to buy or sell leave
- Company Pension
- Onsite childcare facilities
- Blink- Staff communications app
- Viv up- Staff discounts & wellbeing platform
- Discounted food in canteen
- Access to the blue light card
We offer discounts and savings that make a difference to you including:
- Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
- Subsidised bus pass
- Health and beauty, gifts, toys, fashion and entertainment
- Training and development opportunities including BICS and functional skills training
Please see attached Job Description for full range of responsibilities.
Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.
