Job Introduction
Restrictions apply: This vacancy is available exclusively to internal employees.
About Us:
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
The Role:
We are looking for an experienced Learning and Development Manager to shape and lead our L&D strategy. Reporting to the People Director, you will be responsible for implementing and monitoring a wide range of training and development programs, ensuring our employees have the skills and capabilities needed to deliver our business plan. This role involves collaborating with external training providers, local colleges, and business leaders to deliver relevant training across all service lines.
A key part of your role will be to conduct a strategic review of our current L&D service delivery, enhancing training consistency, quality, and alignment with business goals. You’ll also oversee company and local inductions, legal and mandatory training, and service excellence, with a strong emphasis on maximizing apprenticeship opportunities. Additionally, you will produce regular reports on training delivery and compliance, working with business areas to address any gaps.
Main duties:
Develop and Implement L&D Strategy: Create and execute a comprehensive learning and development strategy aligned with the business goals, including manager and supervisor training, personal development programs, and apprenticeship initiatives.
Manage and Deliver Training Programs: Oversee the design, delivery, and evaluation of various training programs, including inductions, compliance, and mandatory training, particularly for front-line employees in Facilities.
Stakeholder Engagement and Needs Analysis: Collaborate with senior leaders and stakeholders to identify and address learning needs, using tools like job analysis, gap analysis, and appraisals.
L&D Budget and Resource Management: Manage the L&D budget, oversee an L&D Administrator, and ensure the effective use of HR systems for training delivery and tracking.
L&D Program Evaluation: Monitor and review the effectiveness of training programs through feedback, data analysis, and reporting to inform senior leadership decisions.
Policy Development and Compliance: Propose updates to L&D policies, manage the corporate induction program, and ensure all learning materials are current and compliant.
Lead Special Projects: Drive key L&D initiatives and projects, such as apprenticeship strategies, leadership development, and career planning.
The Person:
You are a proactive and strategic thinker with significant experience in Learning and Development. You should have a strong background in designing and delivering training programs that support both career and personal development. Experience working with external training providers, educational institutions, and across various business functions is essential.
You should have excellent communication and leadership skills, with the ability to influence and collaborate with senior stakeholders. Strong analytical skills are also necessary for evaluating current programs and developing strategies to enhance our L&D maturity. A passion for fostering a culture of continuous learning and development, along with a focus on maximizing apprenticeship opportunities, will be key to your success in this role.
A full list of duties can be found in the job description.
Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all
